Replace a Lost or Stolen Card

If you have misplaced your Economic Impact Payment Card, you can lock it by logging in online at EIPCard.com to prevent unauthorized transactions or ATM withdrawals while you look for it.

If your Card is permanently lost, it is important that you call Customer Service at 1.800.240.8100 (TTY: 1.800.241.9100) to report your lost or stolen Card immediately. Your Card will be deactivated to prevent anyone from using it and a new1 replacement Card will be ordered. Fees may apply1.

Please refer to the material in your Welcome Packet or see your Cardholder Agreement for more information.

1Certain transaction and service fees and costs may be associated with the use of this feature. Please refer to the material in your Welcome Packet or see your Cardholder Agreement for more information.