Replace a Lost or Stolen Card

If you have misplaced your Economic Impact Payment Card, you can lock it by logging in online at EIPCard.com to prevent unauthorized transactions or ATM withdrawals while you look for it.

If your Card is permanently lost, it is important that you call Customer Service at 1.800.240.8100 (TTY: 1.800.241.9100) to report your lost or stolen Card immediately. Your Card will be deactivated to prevent anyone from using it and a new1 replacement Card will be ordered. Fees may apply1.

Please refer to the material in your Welcome Packet or see your Cardholder Agreement for more information.

MetaBank

Google Play and the Google Play logo are trademarks of Google LLC. Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc.

  1. 1Certain fees may be associated with the use of some transactions or services. Please see your Cardholder Agreement for more information.

External Link Notice

You are being directed to a new website.

MetaBank’s Privacy Policy does not apply to the new website; consult the privacy policy on the new website for further information. MetaBank does not endorse or guarantee the products, information, or recommendations provided in linked sites, and MetaBank is not liable for any failure of products or services advertised on these sites.